FAQ
What is VAULTLINE?
VAULTLINE is a cinematic streetwear brand rooted in dark fantasy, bold design, and creative rebellion. Each drop is crafted with premium blanks and story-driven art meant to stand out and mean something.
What sizes do your shirts come in?
Most of our shirts range from Small to 3XL, but this may vary depending on the drop. Always check the size chart listed on each product page to ensure the best fit.
What are the care instructions?
- Machine wash: cold (max 30C or 90F)
- Do not bleach
- Tumble dry: low heat
- Iron, steam or dry: low heat
- Do not dryclean
What kind of shirts do you use?
We use Comfort Colors 1717 blanks for most of our drops a heavyweight, pre-shrunk, garment-dyed shirt that has a vintage feel, rich color, and a streetwear-quality drape.
How long does shipping take?
Orders are usually delivered within 2–5 business days after production. You’ll receive tracking info as soon as your order ships. All U.S. orders are fulfilled and shipped directly from our print partner.
How much is shipping?
Standard shipping is $4.75 within the U.S. We sometimes offer free shipping promotions or discounts during drops, so stay tuned by subscribing to our email list.
What’s your return policy?
We do not offer returns for sizing or buyer’s remorse. That said, if your item arrives damaged or with a print defect, we’ll replace it free of charge. Just email us at vaultlineapparel@gmail.com within 7 days of delivery with photos.
Do you ship internationally?
Not at the moment we currently only ship within the United States. As we grow, international shipping options will be added.
How can I contact VAULTLINE?
You can reach us at vaultlineapparel@gmail.com. We typically respond within 24–48 hours, Monday through Friday.
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